Bounce Greetings wants you to be happy with your order. If for any reason you are not satisfied with your purchase, we will ship an additional ball to the same or a different address, free of charge. Let us make it right by sending an e-mail to
support@bouncegreetings.com or calling (877) 932-6862 within 30 days of delivery.

Due to the personalized nature of our products, we cannot accept returns for refund.